FALL 2021

Adding Value for Law Firm Clients and Legal Departments: Maximizing Your Worth and Relevance

Tuesday, October 5, 2021, 1:00-2:30 p.m. ET (Recording)

 
Clients regularly remark that adding value is one of the key differentiators of relationships with lawyers. At the same time, lawyers often look for more clarity on what it actually means to “add value”. Join our experts to hear about specific ways to add value for your law firm clients and use this session as a starting point to brainstorm even more value adds for your clients:

• Building a deep understanding your client, their internal demands, pressures, deadlines and business challenges and designing a service plan that alleviates these stresses
• Communicating with your clients regularly throughout your representation – how often, what information to provide and at what key points
• Building networks: identifying who else you know who can help your client and how to make the introductions
• How to ask for a review of your services: when, where, how often, how to listen for constructive feedback
• When and how should you partner with other service providers to offer comprehensive solutions? 

Speakers

Mitchell E. Kowalski, Aoyuan International
Allan J. Ritchie, Loopstra Nixon LLP