OBA Citizenship & Immigration PROGRAM | 5:30 PM to 7:00 PM

Like all legal professionals, immigration lawyers must keep abreast not only of substantive changes in their area of practice, but also the latest issues affecting the practice of law itself.  Ensuring things don't go awry is imperative, but what should you do if something does go wrong?

Join us for this important professionalism panel that will cover a variety of key issues, from how to manage a complaint to how technology influences our ability to meet our ethical and service delivery obligations.

Topics up for discussion will include:

• How do you protect yourself from a complaint?
• What are the crucial next steps after you're notified of a complaint? (LSO and civil)
• What are the risks and considerations with using the cloud to store client data?
• Technology as a double-edged sword – features that can make us more efficient, but also open us to risk
• What should you do if there's a data breach?
• What are the rules for collecting, storing, and managing data from clients?
• What technology is out there to help you manage obligations to clients?

PROGRAM CHAIR

Cathryn Sawicki, PwC Law LLP

PROGRAM SPEAKERS

Rui Chen, Founder SprintForms
Katie J. James, Claims Counsel, LawPRO
Juda Strawczynski, Director, practicePRO, LawPRO