Communication in a Crisis Situation:
What In-House Counsel Need to Know
CCCA Ontario Chapter | Original Program Date: November 15, 2013
When a crisis arises, how can you help your organization to respond effectively? In-house counsel play a key role in navigating their organization through a crisis situation by providing sound, professional advice, while managing stakeholder and other interests that may be involved. Gain practical advice from our panel of experts as they guide you through the fundamental issues, including:
- Balancing legal and reputational risk
- How to provide reassurance to customers and the public while respecting legal rights, processes and implications
- What are the advantages and disadvantages of an apology under the Apologies Act?
- Complying with your professional obligations when giving advice or making public statements
- Proactive strategies to adopt
PROGRAM CHAIR
Rodger Brennan, CCCA Ontario Chapter Executive - Senior Managing Counsel, Canada Post
SPEAKERS
M. Rick O’Connor, City Clerk and Solicitor for the City of Ottawa
David Elliott, Partner, Dentons Canada LLP and counsel to the Listeriosis Investigative Review
John Ratchford, Principal and General CounseltoNavigator Communications (Toronto)
Sponsored By: