CBA SOLUTIONS SERIES


Dealing with Difficult Clients: Practical Advice and Solutions

One of the key ingredients of a satisfying legal practice is the ability to deal with difficult clients, which requires both careful attention and proper planning. Do you have a challenging client and could benefit from advice on how to better manage the lawyer-client relationship? 

This session will offer practical and proven strategies for managing your interactions with various types of difficult clients. Experienced practitioners will offer specific guidance for meeting various challenges that can arise during the course of the lawyer-client relationship. 

Topics include: 

• Negotiating the terms of the retainer 
• Recognizing specific types of difficult clients and strategies for dealing with them 
• Creating and maintaining proper boundaries in the lawyer-client relationship 
• The deleterious effects of the difficult client on the lawyer 
• When and how to end the relationship with a difficult client

Presenters: