view contents of "CBA Better Client Service Series "

Presented by the CBA National Access to Justice Committee

Introducing the CBA’s brand new Better Client Service Series – three webinars designed to help you establish and maintain effective relationships with your clients.
 
Our experienced faculty will walk you through best practices related to three key components of the lawyer-client relationship: the intake process, the limited scope retainer, and client correspondence.
 
After participating in this series, you’ll know how to:

•         Use client intake procedures to identify long-term needs and build client capacity
•         Understand the practical application of limited scope retainers and the associated professional responsibilities
•         Draft correspondence that encourages your clients to have realistic expectations and make effective decisions