Understanding Decision-Making: Keys to Meeting Your Clients on Their Terms
Do you wonder why clients make the decisions they make?
Join Dr. Cendri Hutcherson, director of the Decision Neuroscience Laboratory, and Professor of Psychology at the University of Toronto, as she discusses models of decision-making and the neuroscience behind these models. Learn how bias affects clients’ decision-making, the barriers to empathy created by emotional decision-making, and gain insight into how to tailor advice to create best solutions for clients, on their terms.
Speaker:
Dr. Cendri Hutcherson, The Decision Lab, University of Toronto