Andrew Pilliar is an Associate Professor of Law at Thompson Rivers University, located in British Columbia, Canada. His research focuses on access to civil justice, and particularly on generating new theoretical frameworks and empirical approaches to understand and address access to justice concerns. He holds a JD from the University of Toronto, and an LLM and PhD from the University of British Columbia. In addition to his academic career, Andrew has been a judicial clerk, civil and commercial litigator, bankruptcy and insolvency lawyer, and family lawyer.
Zach Zarnow is the Deputy Managing Director of the Access to Justice team at the National Center for State Courts. Zach works on national initiatives and with courts around the country to help increase access to justice. This work takes many forms, including the intersection of technology and the courts, the use of improved communications and outreach, process design and improvement, and providing technical assistance and research.
At NCSC, Zach is the co-creator and a co-host of Tiny Chats—offering free, digestible and creative short-form educational videos on topics about access to justice. He was also instrumental in securing $11 million in funding to support the Eviction Diversion Initiative and in its design, staffs the CCJ/COSCA Policy Committee and has authored numerous reports and resources on access to justice topics, including several interactive tools.
Prior to joining NCSC, Zach was the Program Director at the Illinois Equal Justice Foundation, where he ran the statewide grantmaking and program evaluation of legal aid organizations and was responsible for the development and management of the Illinois Armed Forces Legal Aid Network.
Angie Still serves as the Client Navigator Lead at the BC First Nations Justice Council, where she works to support Indigenous clients in navigating the legal system and accessing vital resources. Angie is Anishnaabe on her paternal side. Originally from Whitefish River First Nation in Ontario, now residing as a guest on the ancestral, unceded territory of the Ktunaxa people (Fernie, BC). Angie brings a deep understanding of the challenges faced by Indigenous peoples and a commitment to fostering rightful access to justice. Angie began her journey with the Council in February 2023 as a Virtual Client Navigator and is now the Client Navigator team lead, dedicated to providing compassionate and effective support. Her work is grounded in a strong connection to her roots and a passion for serving her community.
Sarah McCoubrey is the founder of the consultancy CALIBRATE and is currently consulting with BC First Nations Justice Council as Director of IJC Transformation. Sarah has been working with A2J organizations to bring user-centred design to innovations in justice services across Canada and internationally. Working with BC First Nations Justice Council, Sarah has designed the user-centred service model being implemented in the Indigenous Justice Centres and working with First Nations and Indigenous leaders to transform justice in BC.
Prior to founding CALIBRATE, Sarah spent 15 years working in the public, non-profit and private sector to improve the Canadian justice system, including as Executive Director of the Ontario Justice Education Network. She received her Bachelor of Fine Arts in 1999 and went on to receive her J.D. in 2003 from the University of Victoria. She received her Master of Education from the Ontario Institute for Studies in Education (University of Toronto) in 2010.
