CBA Better Client Service Series
Good for Clients, Good for Lawyers



Intelligent Client Communications: Empowering Your Clients Through Clear Legal Writing
April 19, 2017

Webinar presented by the CBA National Access to Justice Committee

Legal content is effective when it is useful for your client and adapted to how people consume information today. Whether you are drafting an email, letter or legal opinion, clear communication promotes transparency by allowing your clients to understand and retain critical aspects of their legal issue. This session will explore practical techniques that you can implement immediately to draft correspondence that encourages effective decision making and realistic expectations on the part of your clients.

After this webinar, you will be able to:

·    Appreciate the importance of plain language in optimizing your client’s understanding of his or her legal issue
·    Understand the nuances of communication in print versus on a screen, and how to adapt your writing style accordingly
·    Implement legal writing strategies that empower your clients to make decisions

 
Presenters:


                                                              


Click here to view the whole series.